FAQ'S

FREQUENTLY ASKED QUESTIONS 

Have a Question?

We are here to help you 7 days a week and respond within 24 hours. Plus, you can find most answers to your questions right on this page.

SHIPPING PROCESS

Once order is placed, there is a mandatory 24-hour payment processing period. Once your order is shipped, you will receive a tracking number at the email address that was provided during the purchasing process. U.S. shipping can take 3-7 business days (sometimes sooner). Business days does not include holidays and weekends.

RETURN POLICY

All SALES ARE FINAL due to sanitary reasons. If there are any issues with your order because things do happen, please get in contact with us as soon as possible and each situation will be handled accordingly.

HAIR CARE

Please refer to the HAIR CARE tab to the top of page and they’re a list of tips to help maintain your crown.